Cloudonix Tickets

2025-06-11

00:00 Support Support #2438 (Resolved): Changed email and cannot login

Oren Yehezkely wrote in #note-8:
> Not yet. Thank you.
OK, but please note that as long as there is a customer ac... Oded Arbel

2025-06-10

23:43 Support Support #2438: Changed email and cannot login

Oren Yehezkely wrote in #note-6:
> as for your question I guess I select option 2. Then I will be able to
> recreat... Oded Arbel

22:04 Support Support #2438 (Feedback): Changed email and cannot login

Hi Oren, from our logs we see that the administrator account `oren@parkmyphone.com` in the customer account *Thinkcom... Oded Arbel

21:32 Support Support #2438: Changed email and cannot login

I apologize for the closing the issue quickly - you did not specify with which account you were having problems and I... Oded Arbel

21:23 Support Support #2438 (In Progress): Changed email and cannot login

Oded Arbel

10:16 Support Support #2438 (Resolved): Changed email and cannot login

Hi Oren.
I think there was a misunderstanding - if you've changed the **Customer contact e-mail address** under t... Oded Arbel

2025-06-05

07:32 Support Support #2433 (Closed): Ongoing 403 D13 Error When Dialing Out via Telnyx Trunk – Request for Assistance

Closed due to no additional customer feedback.
I'm assuming Telnyx support had taken care of the issue as we see n... Oded Arbel

2025-05-30

12:32 Support Support #2433: Ongoing 403 D13 Error When Dialing Out via Telnyx Trunk – Request for Assistance

Then may I suggest you contact Telnyx support about this - according to the text of the error message their system ha... Oded Arbel

10:04 Support Support #2433 (Resolved): Ongoing 403 D13 Error When Dialing Out via Telnyx Trunk – Request for Assistance

The `403 Dialed number … is not included in whitelisted countries` is a known (and intended) limitation of the Telnyx... Oded Arbel

2025-04-24

11:45 Support Support #2417: Fail to dial using a Cloudonix Subscriber via "Seacom Outbound Trunk" into Aarenet PBX.

Then:
```
2025-04-23T13:58:05.595Z 172.24.20.141:5060 -> 113.161.141.10:5060
INVITE sip:+972545442194@113.161.14... Oded Arbel