Cloudonix Tickets

2025-12-22

09:12 Support Support #2550: a call rejected from hisky proxy

P.S. in case it wasn't clear from the above description - SIP ALGs are deployed because they expect clients behind a ... Oded Arbel

09:06 Support Support #2550 (Resolved): a call rejected from hisky proxy

Hisky Ofeky wrote in #note-5:
> The issue was with the VoIP Proxy firewall.
> When the SIP ALG is disabled, the tru... Oded Arbel

2025-11-30

11:06 Support Support #2550: a call rejected from hisky proxy

Do you have more information? Such as session tokens or SIP traces?
Even an exact time of a call that failed will h... Oded Arbel

2025-11-03

12:42 Support Support #2535 (Feedback): Request to disable Registration-Free mode for my domain dagang-cau.cloudonix.net

We have reviewed your configuration and our protocol implementation, including testing some other SignalWire connecti... Oded Arbel

2025-11-02

22:51 Support Support #2535: Request to disable Registration-Free mode for my domain dagang-cau.cloudonix.net

Please change the user name, in the SIP Authentication section to `cloudonix-bot@dagang-ketan-api.sip.signalwire.com` Oded Arbel

22:04 Support Support #2535: Request to disable Registration-Free mode for my domain dagang-cau.cloudonix.net

If I understand the SignalWire docs correctly, the username must be sent a `{chosen-username}@{sip-uri-name}.sip.sign... Oded Arbel

21:18 Support Support #2535: Request to disable Registration-Free mode for my domain dagang-cau.cloudonix.net

Can you please share your SignalWire configuration? Oded Arbel

18:55 Support Support #2535: Request to disable Registration-Free mode for my domain dagang-cau.cloudonix.net

Hi Lionel, I have also reviewed your domain configurations and some sessions that had connectivity errors - and it se... Oded Arbel

18:37 Support Support #2535 (Resolved): Request to disable Registration-Free mode for my domain dagang-cau.cloudonix.net

Hi Lionel,
The Cloudonix Registration-Free protocol is only enabled if you set the "_Registration-Free Control End... Oded Arbel

20:23 Support Support #2536 (Rejected): Request to disable Registration-Free mode for my domain lionel-washington-nf2yum.cloudonix.net

That question was answered in issue #2535 Oded Arbel