Cloudonix Tickets

Today

11:45 Support Support #2417: Fail to dial using a Cloudonix Subscriber via "Seacom Outbound Trunk" into Aarenet PBX.

Then:
```
2025-04-23T13:58:05.595Z 172.24.20.141:5060 -> 113.161.141.10:5060
INVITE sip:+972545442194@113.161.14... Oded Arbel

11:43 Support Support #2417: Fail to dial using a Cloudonix Subscriber via "Seacom Outbound Trunk" into Aarenet PBX.

Here's an updated trace of session `7d8bcf68767a4c548cd4a421b027ea36` - the last part looks like this:
```
2025-04-2... Oded Arbel

2025-04-17

15:28 Support Support #2417 (Rejected): Fail to dial using a Cloudonix Subscriber via "Seacom Outbound Trunk" into Aarenet PBX.

Aviv, it looks like the IP address `113.161.141.10` is not responsive - as can be seen in the SIP trace, it does not ... Oded Arbel

15:10 Support Support #2417: Fail to dial using a Cloudonix Subscriber via "Seacom Outbound Trunk" into Aarenet PBX.

Attached SIP trace of specified session Oded Arbel

2024-11-26

12:10 Support Support #2087 (Closed): No outbound trunk found to take the call

closing as not an issue with Cloudonix. Oded Arbel

2024-11-14

10:08 Support Support #2242 (Closed): Sessions screen is disabled on the cockpit

Oded Arbel

10:08 Support Support #2243 (Closed): I can't add administrators. When pressing the '+' icon nothing really happens and no option to add a admin

Oded Arbel

2024-10-14

12:31 Support Support #2243 (Resolved): I can't add administrators. When pressing the '+' icon nothing really happens and no option to add a admin

Fixed Oded Arbel

11:54 Support Support #2243 (In Progress): I can't add administrators. When pressing the '+' icon nothing really happens and no option to add a admin

Oded Arbel

2024-10-10

11:51 Support Support #2242 (Resolved): Sessions screen is disabled on the cockpit

As you may have more than one domain, when you log in as a customer administrator (i.e. not a domain administrator) a... Oded Arbel