Cloudonix Tickets

2026-04-21

07:19 Support Support #2626 (New): Isse with a specific APP.Core server for acsueppmayer

Customer acsueppmayer reported this issue:
There seems to be some kind of unexpected timeout when traversing traff... Oded Arbel

2026-02-11

05:36 Support Support #2594 (Resolved): Outbound trnk

Schlesinger David wrote:
> Is the IP address for border.cloudonix.io static and guaranteed not to change?
The IP ... Oded Arbel

2026-02-08

10:48 Support Support #2473 (Closed): Cloudonix 3CX Call Script

The issue is reportedly closed through other support channels. Please re-open if the issue persists. Oded Arbel

10:45 Support Support #2535 (Closed): Request to disable Registration-Free mode for my domain dagang-cau.cloudonix.net

Closing as there was no updates that the issue is yet unresolved, after the last communication from Cloudonix. Oded Arbel

10:45 Support Support #2550 (Closed): a call rejected from hisky proxy

Oded Arbel

10:44 Support Support #2555 (Closed): Outbound calls routed to internal sip.cloudonix.net instead of public trunk

The issue is reportedly closed through other support channels. Please re-open if the issue persists. Oded Arbel

10:43 Support Support #2575 (Closed): Help With Bulgarian Outbound Calls

The issue is apparently resolved through the other support channels. Please re-open if the issue persists. Oded Arbel

10:42 Support Support #2571 (Closed): Help

The issue seems to have been resolved. Please let us know if you need any more help. Oded Arbel

2025-12-22

09:12 Support Support #2550: a call rejected from hisky proxy

P.S. in case it wasn't clear from the above description - SIP ALGs are deployed because they expect clients behind a ... Oded Arbel

09:06 Support Support #2550 (Resolved): a call rejected from hisky proxy

Hisky Ofeky wrote in #note-5:
> The issue was with the VoIP Proxy firewall.
> When the SIP ALG is disabled, the tru... Oded Arbel