Cloudonix Tickets

2026-06-05

11:25 Support Support #2664 (Resolved): Cloudonix IP Range

Oded Arbel

11:25 Support Support #2664: Cloudonix IP Range

Thank you for contacting us.
All calls going from the Cloudonix Platform to trunk originate their SIP signaling f... Oded Arbel

2026-05-12

09:37 Support Support #2626 (Resolved): Isse with a specific APP.Core server for acsueppmayer

Oded Arbel

2026-04-21

07:19 Support Support #2626 (Resolved): Isse with a specific APP.Core server for acsueppmayer

Customer acsueppmayer reported this issue:
There seems to be some kind of unexpected timeout when traversing traff... Oded Arbel

2026-02-11

05:36 Support Support #2594 (Resolved): Outbound trnk

Schlesinger David wrote:
> Is the IP address for border.cloudonix.io static and guaranteed not to change?
The IP ... Oded Arbel

2026-02-08

10:48 Support Support #2473 (Closed): Cloudonix 3CX Call Script

The issue is reportedly closed through other support channels. Please re-open if the issue persists. Oded Arbel

10:45 Support Support #2535 (Closed): Request to disable Registration-Free mode for my domain dagang-cau.cloudonix.net

Closing as there was no updates that the issue is yet unresolved, after the last communication from Cloudonix. Oded Arbel

10:45 Support Support #2550 (Closed): a call rejected from hisky proxy

Oded Arbel

10:44 Support Support #2555 (Closed): Outbound calls routed to internal sip.cloudonix.net instead of public trunk

The issue is reportedly closed through other support channels. Please re-open if the issue persists. Oded Arbel

10:43 Support Support #2575 (Closed): Help With Bulgarian Outbound Calls

The issue is apparently resolved through the other support channels. Please re-open if the issue persists. Oded Arbel