Cloudonix Tickets

2025-10-29

10:20 Support Support #2526 (In Progress): 2523 - SIp conifg issue

I understand this issue is now handled by Nir. Oded Arbel

10:19 Support Support #2523 (Closed): Error in "Sessions in deepvox.cloudonix.net"

closing as this issue is superseded by issue #2526 Oded Arbel

2025-10-26

13:10 Support Support #2523 (Resolved): Error in "Sessions in deepvox.cloudonix.net"

I've looked the sessions history for `deepvox.cloudonix.net`, from about that time, and it looks like most (all?) err... Oded Arbel

08:40 Support Support #2453 (Closed): hiSky domains - calls are not reaching Twilio over outbound trunk

A related problem was fixed a while ago, and after that there was no more communication from the customer about this ... Oded Arbel

08:39 Support Support #2440 (Closed): Problems with documentation

a lot of issues were resolved in the last 5 months. As it was not obvious what was the issue with the Make documentat... Oded Arbel

08:37 Support Support #2438 (Closed): Changed email and cannot login

Oded Arbel

2025-10-25

08:16 Support Support #2523: Error in "Sessions in deepvox.cloudonix.net"

Can you please provide the session token(s) where you had errors? Oded Arbel

2025-06-11

00:00 Support Support #2438 (Resolved): Changed email and cannot login

Oren Yehezkely wrote in #note-8:
> Not yet. Thank you.
OK, but please note that as long as there is a customer ac... Oded Arbel

2025-06-10

23:43 Support Support #2438: Changed email and cannot login

Oren Yehezkely wrote in #note-6:
> as for your question I guess I select option 2. Then I will be able to
> recreat... Oded Arbel

22:04 Support Support #2438 (Feedback): Changed email and cannot login

Hi Oren, from our logs we see that the administrator account `oren@parkmyphone.com` in the customer account *Thinkcom... Oded Arbel