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Support #2185

closed

Timeouts and calls not received - User case 19403

Added by Vahnish Itamar 4 months ago. Updated 4 months ago.

Status:
Closed
Priority:
High
Assignee:
Oded Arbel
Target version:
5.2.69
Start date:
2024-07-21
Due date:
% Done:

0%

Estimated time:
Session tokens:
3a62173453344e00bb9fef01f2b640f0, fce10ab6b83e4d11bb44f37ab1b375a5, ac22d68ae3ff4ccfb7457cbc319be65b, 8ea70df5a32242e88685313ccd9b8259

Description

We have a user reporting that she cannot make calls incoming or outgoing to the watch.

She get's a timeout or the watch doesn't receive the messages at all.

I attached some sessions for you to look at:

3a62173453344e00bb9fef01f2b640f0
fce10ab6b83e4d11bb44f37ab1b375a5
ac22d68ae3ff4ccfb7457cbc319be65b
8ea70df5a32242e88685313ccd9b8259

Logs are attached from the watch side. I will attach the phone side once she sends it to me. Let me know what you think. I did not see anything other than early TIMEOUTS.

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