Cloudonix Tickets

2025-12-19

13:46 Support Support #2555 (In Progress): Outbound calls routed to internal sip.cloudonix.net instead of public trunk

Your callerID numbers are managed inside your container application, named: `outbound-dynamic-router`.
You can remo... Nir Simionovich

2025-11-30

12:26 Support Support #2550: a call rejected from hisky proxy

I've reviewed the attached PCAP file, and something strikes me as odd. I can see the first `INVITE` but it seems like... Nir Simionovich

2025-11-02

15:43 Support Support #2526 (Closed): 2523 - SIp conifg issue

This ticket is now closed, following a conversation with the customer and explaining how to read the various errors t... Nir Simionovich

12:47 Support Support #2530 (Feedback): Request a Cloudonix Test Number

Hello Kwikster,
Cloudonix doesn't provide phone numbers by default - and as such, we can't provide you a DID or ... Nir Simionovich

2025-07-06

08:09 Support Support #2453 (In Progress): hiSky domains - calls are not reaching Twilio over outbound trunk

The issue is currently under investigation, caused by a glitch that occurs in one of our core APIs. A fix had been de... Nir Simionovich